Welcome to BUHAIN.UK.INFO


Consultative Solution Technical Sales | Bid, Project, Client Account | Relationship and Service Management | Managed Network and Professional Services | Web Streaming | Unified Communications

WebRTC (communication and streaming) | Satellite Technology | Software Defined Wide Area Networks | Networking Protocols – LAN and Internet | IoT and ML | Layer Seven Security (WAF) | Social and Enterprise Media | ABR VOD IPTV OTT | CDN | CTV | Cloud Architecture Design and Delivery | API | NLP

IMPLEMENTATION SKILLS • Internet services tailored for the organisation’s need. Private, Public or Hybrid clouds delivery for virtualization depending on the server conditions and complexity of the business. • CDN support and Web API usages to enhance | improve latency and achieve a high user experience • Suggestion and addition of software to enhance their productivity and achieve a higher ROI. • Container infrastructure e.g., Kubernetes and Docker. • Infrastructure as Code and automation | orchestration technologies, such as Puppet | Chef | Ansible Tower Jenkins |Terraform. • Virtualization technologies e.g., vmWare, HyperV and KVM. • Ability to identify areas of improvement to continually improve service quality and reduce costs.

SUPPORT SKILLS • Dissection of issues and passion to find the root cause and advise customers accordingly. • Monitoring of Zendesk for external and internal issues, use of Salesforce for client information transactions. • Slack for enterprise customer for a dedicated support and Salesforce for understanding customer data. • JIRA for escalation of issues that needs engineering’s intervention. This includes bugs fixes or an enhancement request. • Responding to support emails via Zendesk or Slack to suggest fixes or temp workarounds if the issue is business impacting. • Experience using log analysis tools e.g. Wire Shark, AWK, WebTools (F12), HTTP Watch and Telerik Fiddler. • HTTP requests |methods and HTTP error codes for troubleshooting API responses. Experience with API testing tools (Postman | API Tester| cURL). Understanding of APIs (SOAP and REST) and different authentication methods (OAuth 2, Token-based, HTTP Basic, etc.) • Creation of a virtual test environment mirrored as the customer’s infrastructure to re-create issues to find the root cause of the issue.

Certificates

Microsoft Certified Professional Active Directory Structure

Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Contextual Advertising Certification


October 2023

This is my professional and public page Tim.Buhain. It focuses on my Professionalachievements and personal hobbies e.g. Photography, Electronic gadgets and Open Source stuff.

Professional Certifications

Microsoft Certified Professional Active Directory Structure

Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Contextual Advertising Certification

24 April 2022

Please contact me for more information

24 April 2022

Internet is awesome! Internet technology is great!Internet mutliverse is the FUTURE!

About BUHAIN.CO.UK.INFO


Consultative Solution Technical Sales | Bid, Project, Client Account | Relationship and Service Management | Managed Network and Professional Services | Web Streaming | Unified Communications | WebRTC (communication and streaming) | Satellite Technology | Software Defined Wide Area Networks | Networking Protocols – LAN and Internet | IoT and ML | Layer Seven Security (WAF) | Social and Enterprise Media | ABR VOD IPTV OTT | CDN | CTV | Cloud Architecture Design and Delivery | API | NLP

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TIMMY'S CRIB !!!